Bring up the subject of the world’s biggest, most unscrupulous tech companies, and many people will mention the low level of corporation tax paid by online behemoths in the UK (just slashed from 20% to 18% by 2020 in George Osborne’s budget). Or they’ll talk about how Amazon is squeezing independent bookshops and paying self-published authors a pittance – as little as $0.006 per page read. Perhaps there will be handwringing over the state of Foxconn, the biggest supplier of Apple products. In Foxconn factories in China, workers average around 55 hours a week, and conditions are so poor that in 2010 alone 14 workers killed themselves.
And now there’s taxi app Uber. Uber’s been in for a pretty rough ride in the press ever since the firm, part owned by Google, went from 0-100 in dominating the market. Uber currently operates in more than 300 cities globally and is expected to hit $10bn gross revenue by the end of 2015. So the company is, um, uber popular, but it is not well liked. Uber has been accused of providing a dangerous service to customers, threatening to smear journalists and undermining its drivers, who it refuses to define as employees. But I do not care about Uber’s impact on these people. I care about Uber’s impact on me. This is because Uber has made me into a selfish, bad person.
My name is Hannah. And I am an Uber addict. It all began, as wickedness often does, with cocktails. A friend slurred not to worry about getting home, because there was this new app. She had a code that gave us a free ride. Drink up. It’s fine. In a parallel story of drug addiction, this friend, my initial enabler, would now be clean-cut and getting a college degree, while I remain slumped over a toilet bowl, digging for a vein. In reality, it’s over a year and a half later, and I’m getting an Uber car at least once a day. My friends have taken to calling me Holly Golightly, after Truman Capote’s heroine, and her fondness for cabs.
I find I’m lying to my friends. Either because when arranging to meet I tell them I am en route, when actually I am still in bed counting on an Uber to pick me up. Or because, when they ask if I’ve “given up” the app, I will say I have “cut down”, having done nothing of the sort.
I’m a mess. I’m getting no exercise and not walking, so my legs are atrophying. But I’m drinking much more alcohol, as I don’t worry about getting home, so my liver feels like it’s been run over. My time management – never brilliant – has melted like a Dalí clock. I barely even noticed the tube strike in London. Rudeness, a trait I abhor, comes tumbling from the glove compartment of my personality. Why does this guy not know where he is going? Why is he talking to me? I am clearly sending an email. Who even listens to Smooth FM?
Nothing I read about the company is good, and yet here I am, helping to drive its staggering profits; turning a blind eye to the protests of London’s black-cab drivers; telling myself that Uber employees, sorry, contractors, prefer to be self-employed than at the behest of evil mini-cab controllers; that they get a good deal for the £50-70 Uber sends them whenever a punter pukes in their vehicle. Is this how coked-up City boys assuage their guilt over Colombian child drug mules? Or smokers block out the aggressive sales tactics of Philip Morris?
I am a selfish, idle person – and an Uber car my trusty steed.
Source from theguardian.com.
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